Shipping Policy

Shipping Destination

We ship across the United Kingdom (UK), including England, Scotland, Wales, and Northern Ireland.

Dispatch Location

Orders are dispatched from our UK warehouse.

Processing Time

Orders are processed within 1–2 business days (Monday to Friday, excluding UK public holidays).

You will receive a confirmation email once your order has been dispatched.

Delivery Time

After processing, delivery typically takes:

  • 2–4 business days for most UK mainland addresses
  • 3–6 business days for remote areas

Estimated total delivery time: 3–7 business days (processing + delivery)

Shipping Cost

We offer free standard shipping on all UK orders.
No minimum purchase required.

Courier Partners

We work with trusted UK delivery partners such as:

  • Royal Mail
  • Evri
  • DPD
  • Yodel

The courier is selected based on your location and parcel size.

Order Tracking

Once your order has been shipped, you will receive a tracking link via email.

Please allow up to 24 hours for tracking updates to appear.

Address Accuracy

Please ensure your delivery address is complete and accurate.

If a parcel is returned due to incorrect address details, additional shipping charges may apply for redelivery.

Lost or Damaged Parcels

If your order is lost or arrives damaged, please contact us within 7 days of the expected delivery date.

We will investigate and offer a replacement or refund where appropriate.

Business Days

All timeframes refer to business days (Monday to Friday, excluding UK public holidays).

Orders placed after 2:00 PM (GMT/BST) will be processed on the next business day.